Advanced
Case Management Training

8 Week Program

Didactic and Integrated Learning

Can-Am Interventions and Interventions On Demand are pleased to offer an 8-week advanced Family Case Management course for professionals working with families impacted by addiction, mental health challenges, and complex family systems.

This 8-week program (2 hours per week) is designed for professionals who want to learn and apply practical tools in case management. Participants will collaborate with other industry professionals to build a comprehensive case management platform for supporting clients and families in recovery.

Ideal for:

  • Interventionists and recovery specialists

  • Counselors and therapists

  • Case managers and social workers

  • Treatment center staff and behavioral health professionals


What You Will Learn

Participants will gain hands-on experience and in-depth understanding of:

  • Case Management Essentials — foundational principles and professional standards

  • Family Case Management Strategies — engaging families as part of the care continuum

  • Dynamics of Care Models — exploring clinical, recovery, and family-based systems of care


Why Attend

Develop the knowledge, structure, and confidence to provide consistent, professional, and ethical case management services.
Gain practical tools to support your clients, collaborate effectively with multidisciplinary teams, and sustain long-term recovery outcomes.

How to Maximize This Training

  • This training focuses on practical, ethical, and structured approaches that can be immediately applied in professional practice.
  • Practical foundations of family case management, Assessment and family systems mapping, Family action planning, Communication, boundaries, and conflict, Supporting change, resistance, and crisis, Case coordination and collaboration, Ethics, accountability, and sustainability
  • Take notes and apply learnings – Use case studies and real-world applications.
  • Integration and professional application, Integrating course concepts into practice
  • Reviewing case examples and applying family case management skills professionally.

Weeks 1-4

Foundations of Family Case Management & Motivational Interviewing (MI)

  • Role and scope of family case management
  • MI spirit and OARS
  • Sustain talk vs. change talk
  • Developing discrepancy
  • Identifying stages-of-change markers

Communication, Goal-Setting & CBT-Informed Micro-Skills

  • SMART and PACT goal development
  • MI-consistent goal review and follow-up
  • Brief CBT micro-tools (thought records, reframing)
  • Cross-cultural communication cues

Advanced Listening, Compassion Fatigue & Recovery Capital

  • Cognitive, emotional, and behavioral listening skills
  • Reflective responses and effective paraphrasing
  • Recognizing compassion fatigue and burnout indicators
  • Recovery capital check-ins and strengths assessment

Stress Regulation & Mental Health 

  • Stress response and self-regulation skills
  • Breathing, grounding, and mindfulness practices
  • Overview of biofeedback tools
  • Mental health literacy and DSM awareness (without labeling) cues.

Weeks 4-8

Family Systems, Attachment & Trauma-Informed Practice

  • Family roles, triangulation, and systemic patterns
  • Attachment styles and conflict dynamics
  • Intergenerational and developmental lenses
  • Safety, stabilization, and trauma-informed principles

Boundaries, Reinforcement & Disrupting Dysfunctional Patterns

  • Boundaries as an act of care
  • Consistency, accountability, and follow-through
  • Positive reinforcement strategies
  • Enabling vs. supportive behaviors
  • Interrupting entrenched family loops

ROSC, Transitions in Recovery & Conflict Resolution

  • Recovery-Oriented Systems of Care (ROSC) principles
  • Post-treatment structure and continuity planning
  • Conflict styles, collaboration, and repair
  • Harm reduction and OAT overview

Cultural Safety, Ethics & Recovery Journey Mapping (REAP)

  • Cultural humility and cultural safety
  • Indigenous perspectives and inclusive practice
  • Recovery capital alignment and monitoring
  • Relapse-risk response planning
  • REAP framework integration

Inquiry Form